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Frequently Asked Questions
Are your products safe for sensitive skin?
Yes. Our formulations are free from parabens, sulfates, and silicones, and are dermatologically mindful. As with any new product, we recommend a patch test before regular use.
How much is shipping?
Shipping is free on all orders, anywhere we deliver.
How do I place an order?
Add products to your cart, proceed to checkout, and fill in your delivery details. You'll be redirected to WhatsApp to confirm your order with us directly.
What payment methods do you accept?
We currently accept UPI and Cash on Delivery (COD). COD orders have a ₹30 fee.
How long does delivery take?
Most orders are dispatched within 1–2 business days and delivered within 4–7 business days, depending on your location.
What is your return policy?
We accept returns on unopened, unused products within 7 days of delivery. See our Refund Policy for full details.
Are your products cruelty free and vegan?
Yes — all Drashtix Naturals products are cruelty free and vegan.
How can I contact you?
Reach us on WhatsApp or email at drashtixnatural042@gmail.com. See our Contact page for details.